Any8 Privacy Policy – We Protect Your Data Like Our Own

1any8 Privacy Introduction & Commitment

At any8, we understand how important privacy is to our players. When you register and use the any8.fun platform, you are trusting us with your personal information — and we don't take that trust lightly.

This Privacy Policy is written in plain language because we believe you have the right to know exactly what happens with your data. We don't hide anything behind complex legal jargon.

Any8 operates as an online casino entertainment platform serving players in Malaysia. In providing these services, we need to collect and process certain personal information. We are committed to doing so in the most responsible, transparent and secure manner possible.

This Privacy Policy covers all any8 services — including the any8.fun website, the any8 mobile app for Android and iOS, and all our official communication channels.

2Personal Data We Collect

Any8 collects the information necessary to provide players with a safe, fair and quality service. The following are the categories of data we collect:

2.1 Account Registration Information

• Full name as stated on your official identification document (MyKad or passport)
• Date of birth for age verification (minimum age requirement: 18 years)
• Active email address
• Mobile phone number
• Password (stored in encrypted form — we cannot view your original password)

2.2 Identity Verification Information (KYC)

• Copy of MyKad or passport (to verify identity and age)
• Recent bank statement or utility bill (to verify address)
• Bank account or e-wallet details for transaction processing

2.3 Transaction & Financial Data

• Deposit and withdrawal history
• Payment method used (bank name, e-wallet type)
• Bank account number (stored in partially encrypted form — only the last 4 digits are shown)
• Transaction records for compliance and anti-money laundering purposes

2.4 Gaming Activity Data

• Game history, wagering and wins
• Favourite games and platform usage patterns
• Play session times and usage duration

2.5 Technical & Device Data

• IP address and general geographic location (state/city)
• Web browser type and operating system
• Device type (phone, tablet, computer)
• Cookie data and session identifiers

3How We Use Your Data

The data we collect is used solely for the following purposes:

• Account Management: Creating and maintaining your account, processing secure logins and restoring account access when needed.
• Transaction Processing: Processing deposits and withdrawals quickly and securely through your preferred payment method.
• Identity Verification (KYC): Verifying that you meet the minimum age requirement and confirming your identity for the security of your own account.
• Fraud Prevention: Detecting and blocking suspicious activity, account abuse, money laundering and financial fraud.
• Customer Support: Answering enquiries, resolving complaints and providing technical support.
• Service Improvement: Analysing usage patterns in aggregate (not at an individual level) to improve platform design and user experience.
• Platform Communications: Sending important notifications related to your account, transactions, promotions and policy updates.
• Legal Compliance: Meeting the legal and regulatory obligations applicable to the platform's operations.

4Personal Data Processing Basis

Any8 processes your personal data on the following lawful bases:

Where the processing of certain data is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of processing carried out prior to the withdrawal.

5Data Sharing & Disclosure

Any8 does not sell, rent or disclose your personal data to outside parties for their own marketing purposes. However, in the following limited circumstances, we may share your information:

• Payment Providers: Required transaction information is shared with payment service providers such as FPX, DuitNow, Touch 'n Go eWallet and Boost to process your financial transactions.
• Game Providers: Game session data is shared with third-party game software providers that supply content on the any8 platform, subject to strict confidentiality agreements.
• Authority: any8 may share information with legal or regulatory authorities when required by law, court order or official investigation.
• Fraud Prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with the appropriate fraud prevention agencies.
• Business Transfer: In the event of a merger, acquisition or business asset transfer, user data may be transferred as part of that process, with notice provided to users.

6Data Security Measures

Protecting your data is more than an obligation — it is any8's top priority. We implement multiple layers of security to ensure your information is always protected:

• 256-bit SSL Encryption: All communications between your browser and any8 servers are encrypted using the latest TLS/SSL protocols, preventing any third party from intercepting your data in transit.
• Stored Data Encryption: Sensitive data such as banking information and KYC documents are stored in encrypted form on our servers.
• Layered Access Control: Only authorised staff who require access to specific data are permitted to view it, based on a strict need-to-know principle.
• 24/7 Security Monitoring: Our automated monitoring system detects and blocks unauthorised access attempts in real time.
• Periodic Auditing: We conduct regular internal and external security reviews to identify and address any system vulnerabilities.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) for an added layer of protection on their account.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to do your part by keeping your password safe.

7Cookie Policy

Any8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
• Performance & Analytics Cookies: Helping us understand how players use our platform so we can continuously improve it. Data is collected in aggregate and anonymised form.
• Functional Cookies: Remembering your preferences such as language, display settings and login details for your convenience.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.

8Data Retention Period

Any8 retains your personal data for as long as necessary for the purposes stated in this Privacy Policy, or for as long as your account remains active. The following are our data retention guidelines:

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual.

9Your Privacy Rights

As an any8 user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
• Right to Rectification: If any of your data is inaccurate or outdated, you may request a correction at any time through your account settings or our support team.
• Right to Erasure: You may request deletion of your data, subject to legal retention obligations that require us to keep certain records.
• Right to Restriction of Processing: In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
• Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time — and we will honour that objection immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

10Third-Party Links & Services

The any8 platform may contain links to third-party websites or services, including game providers and payment providers. Once you leave the any8 platform, our Privacy Policy no longer applies.

We encourage you to read the privacy policy of any third-party website or service you visit. any8 is not responsible for the privacy practices or content of those third-party sites.

Please note that third-party game providers supplying content on the any8 platform are bound by strict data protection agreements with us, and may only process data necessary to operate their gaming services.

11Privacy Policy Amendments

Any8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or new service features.

When significant changes occur, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the platform's home page for at least 30 days.
• Sending notifications via email to the address registered on your account.

Your continued use of the any8 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account before the amendments take effect.

12Contact Us About Privacy

If you have any questions, concerns or complaints about how any8 handles your personal data, our team is ready to assist you.

• Privacy Email: [email protected] (use subject: "Privacy Inquiry")
• Live Chat: Available 24/7 directly on the any8 platform — the fastest way to get an immediate response.
• Response Time: We are committed to responding to all privacy-related enquiries within 14 business days.

We take all privacy complaints seriously and will conduct a thorough investigation before responding. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority.